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Automotive After Sales 2015 - Arthur D. Little
idation in the after sales market is putting OEMs' market share at risk. Various trends will ... segmentation of the automotive after sales market. .... company cars.
[ AMG_Automotive_after_sales_2015_01.pdf - Read/Download File

OEM After Sales Strategy - Arthur D. Little
As shown in our recent study “Automotive. After ... automotive after sales in the years ahead. .... companies might be a good way for OEMs to generate additional .
[ ADL_OEM_After_Sales_Strategy_02.pdf - Read/Download File

Driving After Sales excellence - Arthur D. Little
In the current automotive market environment, the After Sales sector represents ... fast changing business situation – how should an After Sales company know ...
[ ADL_AMG_Drivinf_after__sales_excellence.pdf - Read/Download File

Unlocking the value of digitization in automotive sales and distribution
automotive finance companies, and vehicle distributors/dealers. Jan Bakker is a ... in-vehicle digital technologies are quickly redefining the after-sales market.
[ Strategyand_Digitization-Automotive-Sales-Distribution.pdf - Read/Download File

Future of automotive retail - EY
particularly insurance companies, auto finance and aftersales market participants . • For automakers, they have an opportunity, for the first time, to not only build a ...
[ EY-future-of-automotive-retail.pdf - Read/Download File

china's automotive aftermarket: a strategic - L.E.K. Consulting
L.E.K. has undertaken several recent projects to help automotive companies ... Driven by huge growth in car sales, China's stock of cars, especially older.
[ L.E.K._ChinasAutomotiveAftermarket_AStrategicOpportunity_0.pdf - Read/Download File

AUTOMOTIVE MANAGER - Oliver Wyman
and innovating the customer experience of retail and after-sales. .... to park themselves after the driver has left the car. ... Will automotive firms dominate.
[ Oliver-Wyman-Automotive-Manager-2015-final.pdf - Read/Download File

Driving Aftermarket Value: Upgrade Spare Parts Supply - Deloitte
As China's automotive market has matured, the potential of the after-sales market ... that Chinese automotive companies consider how to integrate spare parts ...
[ deloitte-cn-mfg-auto-indspareparts-whitepaper-en-171013.pdf - Read/Download File

Value Creation for the After-Sales Services - David Publishing
Dec 19, 2013 ... The manufacturing firms take care of after-sales services in several ways ... In the automotive industry, for cost optimization and risk-sharing, the.
[ 2013121901719492.pdf - Read/Download File

The role and performance measurement of after-sales in the durable
automotive, household appliance, IT and consumer electronics industries. The sample is .... What is the role attributed by manufacturing companies to after- sales.
[ Saccani_etal_2006_After_Sales_Perf_Meas_IJPPM.pdf - Read/Download File

The road to 2020 and beyond: What's driving the global automotive
By 2020, global profits for automotive OEMs are expected to rise by almost. 50 percent. .... aftersales market, which will grow an estimated 20 percent per year.
[ 1448721d1449679053-worldwide-automotive-industry-sales-trends-top-sellers-challenges-mck_the_road_to_2020_and_beyond-1-.pdf - Read/Download File

The European Automotive Aftermarket Landscape - Boston
operators, and leasing firms have long since begun to strike exclusive agreements ... Exhibit 1 | European automotive aftermarket complex and fragmented.
[ file111373.pdf - Read/Download File

www.semanews.com 153 MANUFACTURERS' REP FIRM
representing manufacturers of suspension parts and automotive and light-truck accessories. SEMA member since 1999. AFTERMARKET WEST SALES.
[ mrn-manufacturers-rep-listing.pdf - Read/Download File

The Aftermarket in the Automotive Industry - Capgemini
Global revenue distribution of participating companies. 31%. <100m 100m- .... total revenue stems from the new car sale. The aftermarket business accounts for  ...
[ tl_The_Aftermarket_in_the_Automotive_Industry.pdf - Read/Download File

Automotive Resource Guide - Export.gov
Jul 23, 2014 ... and services, after-the-sale customer service, and sound business ... automotive firms seek new opportunities, they find that conducting ...
[ arg2014075569.pdf - Read/Download File

Performance measurement of the after-sales service - CiteSeerX
Jun 4, 2007 ... Keywords: After-sales service network; Performance measurement systems; ..... case of Saturn, an automotive company which achieved the.
[ GaSonSac_2007_ ComputersinIndustry_PMS.pdf - Read/Download File

Managing After-Sales Services: Strategies and - ETH E-Collection
possible through their willingness to participate in after-sales management research. ...... After-sales business plays an instrumental role in dictating firms' financial .... maintaining the quality and reliability of the car carried out after the customer ...
[ eth-5618-02.pdf - Read/Download File

Oracle for Automotive Sales and Distribution
Traditional automotive supply chains have revolved mainly around making ... their sales distribution companies (NSCs) and dealers are the ... service, OEMs, aftermarket parts suppliers, dealers and national sales companies are plagued by.
[ 018916.pdf - Read/Download File

lllfl SALES FIIBGIE - Ballard & Allen Marketing
BILLIE" & ALLEN MARKETING, I'll}. is a manufacturers representative firm founded in ... Gerry brings with him 28 years experience in the automotive aftermarket, ...
[ Company_brochure.pdf - Read/Download File

Contribution of the Automotive Industry - Alliance of Automobile
Jan 16, 2015 ... manufacturing, sales and total industry multipliers are slightly higher .... heavy- duty vehicle manufacturers, and automotive aftermarket firms.
[ 2015-Auto-Industry-Jobs-Report.pdf - Read/Download File

A new era for the automotive industry - Accenture
Sep 14, 2015 ... manufacturing and sales in five major ways .... More and more automotive companies are using the ... corporate initiative, Renault's after-sales.
[ Accenture-Cloud-Automative-PoV.pdf - Read/Download File

2015 Automotive Aftermarket Investment Report
Feb 2, 2016 ... sectors the companies with the highest stock price outperformance were, ... Aftermarket sales and earnings grew 0.2% and 7.4% in 2015, ...
[ 2015-Automotive-Aftermarket-Investment-Report.pdf - Read/Download File

KPMG's Global Automotive Executive Survey 2015
KPMG Global Automotive thought leadership .... Auto companies should choose the core ..... Light vehicle sales forecast by segment market share | 2011-2020.
[ 2015-report-v1.pdf - Read/Download File

after-sales services and customer relationship marketing - DiVA
May 22, 2013 ... After-sales services have proven to be of importance, and a strategic ... care, Customer relationship marketing, Firm size ...... relationship marketing as well as the after-sales activities in different automotive industries.
[ FULLTEXT01.pdf - Read/Download File

Inside China - The Chinese view their automotive future - IBM
Automotive manufacturers and suppliers view China as the largest .... Factiva, a Dow Jones & Reuters Company); IBM Institute for Business Value analysis. ... growth of auto sales in China. .... with a significant amount of money; and after- sales.
[ ge510-6229-inside-china.pdf - Read/Download File

Automotive Aftermarket in North America - The Freedonia Group
Automotive Aftermarket in North America ...... Sales by Company, 2011 .................. . 231. Cht North .... Aftermarket sales for light vehicle transmissions and parts in.
[ 2927smwe.pdf - Read/Download File

The Natural Link between Sales and Service, by Autopolis
autoPOLIS is a strategy consulting firm specialising in the automotive industry ..... 10 Autofocus: European Aftersales Market Sizing Research – 1998 survey of ...
[ sales_and_service.pdf - Read/Download File

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